FAQ2023-05-24T15:46:45+00:00

Frequently Asked Questions

Please select from the category that best suits you below, you will then be brought to a series of frequently asked questions that should cover a wide variety of topics related to your specified area. For example, if you select ‘Paramedics’ you will be brought to a list of frequently asked questions containing information on your Mandatory CME, Elective CME Options, Self Reporting, Maintenance of certification, and more!

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Paramedic FAQ

1. What are CME points/credits?2024-12-17T17:36:16+00:00

All paramedics in Ontario must complete CME annually in order to maintain certification, per the Emergency Health Regulatory and Accountability Branch (EHRAB) of the Ministry of Health (MOH): 

  • PCP scope requires 8 hours of CME/year 
  • ACP scope requires 24 hours of CME/year 
  • SWORBHP provides 8 hours of CME to PCPs via MCME and 12 hours to ACPs via MCME + ACP Hands-on day 
  • The additional 12 hours of CME required by ACPs can be obtained through various educational opportunities, awarded via CME Points 
10. Are CME points for other healthcare providers equivalent to paramedic CME?2024-12-17T17:37:26+00:00

Example: 12 hours of CME awarded for nursing 

  • No, SWORBHP CME points follow a different process and set of requirements than those for other healthcare providers. Therefore, points awarded for other providers may not be equivalent to those for paramedic practice.  
11. Does SWORBHP offer elective educational material that I can submit for CME?2024-12-17T17:37:32+00:00
  • We sure do! The education team at SWORBHP works hard each year to provide paramedics in our region with additional educational resources. Please check our website and the PPO to find webinars and podcasts that have been preapproved for CME points and alternative patient contacts. Check out our social media accounts where we post about new and exciting content being released! 
12. What is the deadline to submit for CME points or alternative patient contacts?2024-12-17T17:37:36+00:00
  • The deadline for submission for the 2024 certification year is January 23, 2025 
  • Five (5) business days are required for approval and the certification year runs from February 1st to January 31st 
13. What happens if I miss the deadline to submit for CME points or alternative patient contacts?2024-12-17T17:37:41+00:00
  • Paramedics who do not submit their required alternative experiences by five (5) business days before January 31st each year will be deactivated as they have not met the requirements for certification, as per section 0.Reg.256/00.S.8(1-3) of the Ambulance Act 
  • In an effort to proactively ensure that all paramedics meet the requirements for certification, SWORBHP sent out an email this summer updating paramedics on the status of their ACP CME requirements and patient contacts 
  • ACPs who have less than the required 24 CME points and/or paramedics who have less than 10 patient contacts documented by SWORBHP will be contacted via email to inform them of the remaining requirements by January  
14. How do I get recertified?2024-12-17T17:37:51+00:00
  • If a paramedic has been deactivated for not meeting the CME or MOC requirements they will need to complete the outstanding requirements prior to being reactivated.  
  • If paramedics are deactivated, SWORBHP will honor their submitted learning experiences and will retroactively apply CME or MOC points to the previous certification year to meet the outstanding maintenance of certification requirements. Any additional learning experiences beyond the reactivation requirements will not be counted toward the current certification year. 

 

15. Who do I contact if I have questions about the status of certification requirements2024-12-17T17:37:56+00:00

Please email [email protected] for any questions on the status of your certification requirements.  

16. Can I carry over CME points from one year to another?2024-12-17T17:38:03+00:00

No. CME credits obtained in one CME cycle or certification year cannot be carried over to another cycle. 

17. If I had a leave of absence during the certification year OR was hired as a new paramedic in the middle of the certification year, are my required points adjusted accordingly?2024-12-17T18:00:08+00:00
  • Paramedics who are newly hired will complete the annual MCME as part of their new hire training with SWORBHP 
  • The requirements for ACP CME points are pro-rated based on 2 CME points per month that a paramedic is certified and clinically active as an ACP during the certification year. Please reach out to [email protected] if you have questions about your maintenance of certification requirements.  
  • Paramedics who are returning after clinical inactivity and have missed their annual MCME, will complete the annual MCME as part of their return to practice training, in addition to any other educational activities determined to be necessary. 
18. Where can I find more information on this?2024-12-17T17:38:20+00:00

Paramedics may reference the SWORBHP Maintenance of Certification Policy for additional information on how educational activities are awarded CME points and alternative patient contacts.

19. Where can I find the SWORBHP Maintenance of Certification policy?2024-12-17T17:38:24+00:00

Our policies can be found on our website under the ‘Policy and Procedure’ banner heading, additional information can be found under the ‘Maintenance of Certification’ page as well.  

2. CME for Maintenance of Certification (MOC)/Patient Contacts2024-12-17T17:36:22+00:00
  • In addition to being required to complete CME, paramedics must have 10 patient contacts per year to maintain certification, per the EHRAB of the MOH 
  • A patient contact is defined as the presence of the paramedic’s name on an ACR where patient care is documented 
  • If a paramedic does not have 10 patient contacts, they may submit CME credits for alternative patient experiences. Alternative experiences are approved by SWORBHP by way of MOC CME points 
  • One credit or point awarded for MOC is equivalent to one patient contact 
3. When is the paramedic certification year?2024-12-17T17:36:27+00:00

The certification year runs from February 1st to January 31st, of the following calendar year. A paramedic must meet all requirements for certification within a single certification year 

4. How are CME points awarded?2024-12-17T17:36:37+00:00
  • Paramedics can obtain CME points through a variety of education offerings  
  • The learning activity must be relevant to the paramedic’s scope of practice  
  • All CME submissions are reviewed and require approval by SWORBHP’s Medical Director of Education or designate 
  • A list of pre-approved CME activities for the current certification year can be found on the Paramedic Portal of Ontario (PPO) in the ‘Certification’ tab under ‘Submit CME Request’. 
5. How do I submit for CME points or alternative patient contacts?2024-12-17T17:36:44+00:00
  • Paramedics can submit for CME points through the PPO. You can find a resource guide on the PPO under the ‘Resource’ tab, under ‘My Learning’ with specific instructions on how to submit for CME points or alternative patient contacts. 
  • CME information to provide includes: 
    • Course name, date, and length of time 
    • Link to resource, if applicable 
    • Outline of goals and learning objectives  
    • Explanation on how the CME enhances the clinical practice of paramedicine at your certification level  
    • Supporting documents (course syllabus, brochure, agenda, etc.) 
6. Can I submit the same learning activity for both CME and alternative patient contacts?2024-12-17T17:36:48+00:00
  • No, ACP CME cannot be double counted for alternative patient contacts.  
  • For example: If you are an ACP who requires 10 alternative patient contacts you would be required to submit for your 12 CME points AND 10 alternative patient contacts.  
7. Can I find out how many CME points will be awarded prior to completing a learning activity or course?2024-12-17T17:36:58+00:00
  • Absolutely! We highly recommend that paramedics do this so there are no surprises or disappointments when CME points are awarded. Please submit any queries for CME points prior to completing the learning activity or course. We want to ensure that you are not wasting your time and resources in completing a course or learning activity that has not been pre-approved for CME points.  
  • CME events that are undertaken without preapproval may not be awarded points if it is deemed not to meet the objective of enhancing the clinical practice of the paramedic at the certification level of the paramedic. 

 

8. How do I submit a learning activity or course for preapproval for CME points?2024-12-17T17:37:08+00:00
  • To submit for preapproval for CME points, please follow the same procedure as if you were submitting for CME points on the PPO. Please ensure to document that you are submitting for preapproval. Please feel free to email [email protected] if a prompt response for pre-approved CME points is required.  
  • Paramedics can submit for preapproval of CME points through the PPO. On the PPO you can find a resource guide on the ‘Resource’ tab under ‘My Learning’ with specific instructions on how to submit for CME points or alternative patient contacts. 
  • For pre-approval of CME points, please include the below information:  
    • Course name, date, and length of time 
    • Link to resource, if applicable 
    • Outline of goals and learning objectives  
    • Explanation on how the CME enhances the clinical practice of paramedicine at your certification level  
    • Supporting documents (course syllabus, brochure, agenda, etc.) 
9. Why might I receive an email asking for additional clarification on my CME submission?2024-12-17T17:37:20+00:00
  • If you receive an email it means that we need more information about your submission and how it specifically relates to your paramedic practice 
  • Please provide as much detail as possible in your response so we can fairly award CME points 
  • To avoid any confusion or disappointment with CME allotment, please contact us for preapproval for your educational offering (See Q7 above) 
Are my patient contacts prorated if I am a newly certified paramedic or have had a leave of absence?2023-03-14T19:38:00+00:00

Yes, Paramedics who are newly certified and/or have been inactive for part of the certification year will be prorated for the number of patient contacts they require based on the amount of time worked during the current certification year. If a Paramedic fits either of these criteria and is unsure of their prorated patient contacts, they can contact [email protected].   

Do my patient contacts as a Community Paramedic count towards my 10 patient contacts?2023-03-14T19:39:02+00:00

Yes, patient contacts as a Community Paramedic may count towards their 10 patient contacts. In order for patient contacts to them to be considered, the Paramedic Service must complete the Community Paramedicine Attestation Letter on behalf of each Paramedic wishing to submit patient contacts as a Community Paramedic. Forms must be completed and submitted to Paramedic and submit to [email protected] for approval. Once it has approved by the Medical Director of Education or designate, it will be uploaded into the Paramedic Portal of Ontario and will appear on the Paramedic’s Transcript under the section called Alternatives for Patient Contacts.  

Do my patient contacts obtained at another Base Hospital count towards my 10 patient contacts?2023-03-14T19:42:25+00:00

Yes, patient contacts that a Paramedic has obtained with at another Base Hospital within Ontario can count towards their 10 patient contacts. In order for them to be considered, the Paramedic must submit them these patient contacts into the Paramedic Portal of Ontario (PPO) for approval. The submission must include a list of the call numbers, call dates and which service they were completed at. Once it has been submitted, the Medical Director of Education or designate will review it for approval. Once approved, it will appear on the Paramedic’s Transcript under the section called Alternatives for Patient Contacts.  

I am an Advanced Care Paramedic (ACP). Can I use my alternative patient contacts/experiences for my 10 patient contacts AND elective CME?2023-03-14T19:43:31+00:00

No, alternative experiences cannot be doubled counted for both patient contacts and elective CME. They must be collected and submitted separately. In the case where the Paramedic would like to use their CME submissions as an alternative for patient contacts, the Paramedic will be asked to indicate which CME they would like to use towards their elective CME or vs. Alternative e to the 10 patient contacts. 

I received an email stating I do not have enough patient contacts for the current certification year which I believe is an error. What do I do now?2023-03-14T19:42:56+00:00

If a Paramedic believes there has been an error in the number of patient contacts SWORBHP has on file, for them, they need to email [email protected] and include their Paramedic Service Leader. 

What alternative experiences can I complete towards my 10 patient contacts?2023-03-14T19:36:53+00:00

Paramedics can obtain alternate experiences as outlined in Appendix 1 in SWORBHP’s Maintenance of Certification policy. All alternative experiences require approval from the Medical Director of Education or designate. Alternative experiences that are taken without preapproval may not be approved if they are deemed to not meet the objective of replacing a patient care experience at the certification level of the Paramedic. 

What happens if I do not meet the 10 patient contacts by the January 31st deadline?2023-05-24T15:43:43+00:00

Paramedics who do not meet the 10 patient contacts by January 31st of the current certification year will be deactivated on February 1st. To ensure Paramedics are aware of their status, SWORBHP will proactively touch base with paramedics and their leaders via email in July who have not yet obtained 5 patient contacts. An additional touch base email will be sent in December to paramedics who have not yet obtained 10 patient contacts. The purpose of the touch base emails is to inform the paramedic of their current status and to support the paramedic to develop a pro-active plan to ensure the Paramedic is able to meet the Certification Standard. SWORBHP’s plan is to proactively ensure that all paramedics practicing within the SWORBHP region and their Paramedic Service Leaders are aware of their current status and develop a pro-active plan to ensure paramedics are that they are able to meet the requirements and avoid to avoid potential deactivation.

What happens if my alternative experience is not approved?2023-03-14T19:37:37+00:00

Alternative experiences that are taken without preapproval may not be approved if they are deemed to not meet the objective of replacing a patient care experience at the certification level of the Paramedic. There is also a maximum on the number of patient contacts a Paramedic can receive per category/event. The maximum values are ms are outlined in Appendix 1 of the Maintenance of Certification policy. If the submission is denied, the Paramedic will receive an email from the PPO indicating that it was not approved and the reason why.  

What is considered a patient contact?2023-03-14T19:36:14+00:00

A patient contact is the presence of the Paramedic’s name on the ACR/ePCR. 

What is the deadline for completing my 10 patient contacts?2023-03-14T19:36:32+00:00

Each paramedic must complete the requirements by January 31 of each certification year.  

What is the process for submitting alternative experiences for approval?2023-03-14T19:37:13+00:00

All alternative experiences must be submitted into the Paramedic Portal of Ontario (PPO). Click here for instructions how to submit alternative experiences into the PPO. Once alternative experiences have it has been submitted, the Medical Director of Education or designate will review it for approval. Once approved, it will appear on the Paramedic’s Transcript under the section called Alternatives for Patient Contacts. Â