Reporting to Manager, SWO Regional Base Hospital, the Pre-Hospital Care Specialist (PHCS) is accountable for (in conjunction with the Regional Base Hospital Staff and Medical Directors) developing, facilitating and delivering educational opportunities for paramedics in Southwestern Ontario (up to 1500 paramedics), including certification of new paramedics and continuing medical education for a broad range of practice competencies and medical directives. Using measurement, established benchmarks and analysis of paramedic patient care activities; the PHCS assures patient safety by evaluating performance, monitoring adherence to standards and facilitating improvements in care through remediation. The PHCS will conduct investigations (to a professional benchmark) when necessary, on cases where care provided by a paramedic(s) has deviated from the accepted provincial standard. With educational, operational and clinical expertise, the PHCS is a professional role model and resource person for paramedics of all levels and other members of the health care team in supporting the development of policies and procedures that promote evidence-based practice and improvements in patient care.