Question: How can we deal with doctors at clinics that abuse the EMS system? We frequently go to these clinics, lights and sirens, only to arrive with a non-emergency call. More often than not, the patient states "the doctor called you guys, because she said I will get in quicker than driving in by car." It gets very aggravating when the general public abuse the medical system, but when a medical doctor does it, that is way worse.
Excellent question. As the Base Hospital, we agree that emergency transports should be reserved for just that: emergencies. If there are recurrent individuals or locations who are presenting you with situations as you describe, we would be happy to work with your operational leadership in developing alternate strategies to prevent these from occurring in the future.